ConvoMargin blog
Three posts on where LLM spend shows up: subscriber P&L, enterprise licenses, and support tickets.
They are frameworks from public pricing and reported cases, not ConvoMargin customer telemetry.
SaaS Founders
Traditional SaaS scales at zero marginal cost. AI breaks this. Surging usage scales costs linearly. Charging flat rates for unbounded prompting creates uncalculated financial risk.
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FinOps
Engineering agent loops burn budget while sales barely uses seats. Blended bills obscure true cost allocation per team. Measure cost-per-prompt vs output before you renew.
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Customer Support
RAG history and multi-turn agent loops compound token costs. Unmonitored support queries on free-tier users erode customer margins.
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TLDR: Three reads, then the preview calculator. Run your numbers.